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Knowledge Base

← Customer Feedback for PicCollage

  1. 1.1 Create and Edit Collages →

    1. [Create] Add photos/pictures to Pic Collage
    2. [Create] Add stickers to Pic Collage
    3. [Create] Grids
    4. [Create] Add GIF images to Pic Collage
    5. [Create] Add/resize/re-edit text to Pic Collage

  2. 1.2 Save and Share Collages →

    1. [Save] Save collages from Explore/ My Collages/ Profile
    2. [Share] Share a collage from Explore/ My Collages/ Profile
    3. [Share] Email a collage from Explore/ My Collages/ Profile
    4. [Share] Share GIF collages in Pic Collage
    5. [Save] Save collages to Dropbox

  3. 1.3 Store →

    1. [Purchase] Restore purchased items in Pic Collage
    2. [Purchase][iOS] Can't restore or buy items in Pic Collage
    3. [iOS] Search stickers in Pic Collage (Sticker categories and search bar)
    4. [iOS] Sticker Pack Recommendation
    5. [Purchase] Why does PicCollage charge for stickers and backgrounds?

  4. 1.4 Social Features →

    1. [Social] Settings/ Explore/Social pages in Pic Collage
    2. [Social] What is "Explore" in Pic Collage?
    3. [Social] How to go to My Profile in Pic Collage
    4. [Social] Follow/ unfollow a user and check followers in Pic Collage
    5. [Social] Get more followers in Pic Collage

  5. 1.5 Video →

    1. [Video] Length of the video
    2. [Video] How to mute video?
    3. [Video] How to trim video?
    4. [Video] How many videos can I add in a collage?

  6. 1.6 Subscription →

    1. [VIP Membership] What does Pic Collage's VIP membership include?
    2. [VIP Membership] Where is the Pic Collage content I subscribe to?
    3. [VIP Membership] Pic Collage subscription content is gone
    4. [VIP Membership] Refund and cancel my Pic Collage VIP membership
    5. [VIP Membership] Why aren't all packs included in my Pic Collage VIP membership?

  7. 1.7 My Account →

    1. [Account] Create an account (sign up with Facebook/E-mail) in Pic Collage
    2. [Account] Log in to/log out of my account in Pic Collage
    3. [Account] Change password in Pic Collage (forget/reset password)
    4. [Account][Glitch] Password link is not working in Pic Collage
    5. [Privacy] Set account to private in Pic Collage

  8. 1.8 Others →

    1. [Crash] Did Pic Collage crash? Is Pic Collage not working? Help!
    2. Retrieve old collages in Pic Collage after changing device (How to get my collages back?)
    3. Disable Push Notifications from Pic Collage
    4. Remove notification dot from Pic Collage
    5. Copyright on photos from web

  9. 1.9 Windows 10 PicCollage →

    1. [Windows][Edit] How to edit photos
    2. [Windows][Edit] How to resize/rotate a photo inside the grid, with a mouse?
    3. [Windows][Edit] How to draw on collage?
    4. [Windows][Edit] How to make a portrait collage on a landscape desktop screen?
    5. [Windows][Edit] How to use the Trashcan

  10. 2.1 Editar →

    1. [Editar] Cortar una foto o imagen en Pic Collage
    2. [Editar] Cambiar bordes de foto o imagen en Pic Collage
    3. [Editar] Cambiar capa de fotos/sticker/texto en Pic Collage
    4. [Editar] Quitar fotos/stickers/texto en Pic Collage
    5. [Editar] Cambiar tamaño de fotos/stickers/texto en Pic Collage

  11. 2.2 Crear →

    1. [Crear] Agregar fotos o imágenes a Pic Collage
    2. [Crear] Agregar stickers a Pic Collage
    3. [Crear] Obtener más stickers en Pic Collage
    4. [Crear] Agregar texto (editar texto) a Pic Collage
    5. [Crear] Cambiar un fondo (Foto o imagen como fondo) en Pic Collage

  12. 2.3 Videos →

    1. [Video] Duración de Videos en Pic Collage
    2. [Video] Recortar un Video en Pic Collage
    3. [Video] Silenciar un video en Pic Collage

  13. 2.4 Compras →

    1. [Compras] Restaurar mis compras en Pic Collage
    2. [Compras] Ubicación del contenido VIP en Pic Collage
    3. [Compras] Contenido VIP en Pic Collage
    4. [Compras] No puedo acceder al contenido VIP en Pic Collage
    5. [Compras] Membresía VIP en Pic Collage

  14. 2.5 Mi Cuenta →

    1. [Mi Cuenta] Desactivar notificaciones en Pic Collage
    2. [Mi Cuenta] Como crear una cuenta (Ingresar/con Facebook o Email) en Pic Collage
    3. [Mi Cuenta] Como cambiar tu contraseña en Pic Collage
    4. [Mi Cuenta] Como Acceder/Salir de mi cuenta de Pic Collage
    5. [Mi Cuenta] Como establecer la privacidad de tu cuenta de Pic Collage

  15. 2.6 Social →

    1. [Social] Compartir un collage (Explorar/Mis collages/Mi cuenta)
    2. [Social] Como revisar qué usuarios te siguen y a cuáles tu sigues
    3. [Social] Como saber quién le dio "Me gusta" a un collage
    4. [Social] Seguir/Dejar de seguir a usuarios y ver tus seguidores
    5. [Social] Dar "Me gusta" a un Collage (Explorar/Perfil)

  16. 2.7 Windows →

    1. [Windows] Pic Collage para computadora

  17. 2.8 Otros →

    1. [Android] Alta Resolución
    2. [iOS] Acceso a tus fotos de tu iPhone/iPad
    3. [Android] Error al guardar en dispositivos Android

  18. 3.1 作成と編集 →

    1. [作成と編集] 写真の追加
    2. [作成と編集] コラージュサイズの設定
    3. [作成と編集] 背景画像の設定
    4. [作成と編集]Web画像を背景に設定
    5. [作成と編集] カード

  19. 3.2 保存、シェアとプリント →

    1. [保存とシェア] コラージュ画像の保存
    2. [保存とシェア] シェア共有画面項目
    3. [ユーザー関連] 共有範囲
    4. [プリント] カード / スマホケースのプリント
    5. [保存とシェア]画像がアルバムに保存できない

  20. 3.3 購入 →

    1. [購入] 購入済みのスタンプ・背景の復元、ダウンロード
    2. [作成と編集] ロゴマークと広告が抜き機能をご購入した後にもまた表示されている状況について
    3. [機種変更] 機種変更しても保存／使用した、画像／スタンプが表示されますか

  21. 3.4 アカウント →

    1. [アカウント/設定] アカウントの登録
    2. [アカウント/設定] アカウント設定の命名規則
    3. [アカウント/設定]ユーザー名の変更
    4. [アカウント/設定] アカウントの削除
    5. [ユーザー関連] 別のFacebookアカウントでログインしたい場合

  22. 3.5 定期購読 →

    1. [定期購読] 定期購読内容が足りない
    2. [定期購読] 定期購読コンテンツにアクセス
    3. [定期購読] 定期購読内容が使えない（復元・リストア）
    4. [定期購読] VIP定期購読特典
    5. [定期購読] 返金・解約

  23. 3.6 その他 →

    1. [その他] 本アプリをアンインストールした場合

  24. 4. 中文 →

    1. [帳號] [註冊] 如何註冊拼貼趣的帳號？
    2. [帳號][密碼] 如何重新設定密碼？(忘記密碼)
    3. [帳號][隱私] 如何設定隱私功能？
    4. [拼貼][編輯] 如何切割圖片？(裁剪照片)
    5. [拼貼][編輯] 如何加入照片/圖片？

  25. 6. Português →

    1. [Editar] Como faço para editar fotos (Adobe)?
    2. [Editar] Como trocar o tamanho da sua montagem
    3. [Seguir] Compartilhar uma Colagem (Explora/Minhas Colagens/Minha Conta)
    4. [Conta] Como faço para restaurar adesivos comprados anteriormente?
    5. [Conta] Como faço para desativar Push Notifications?

  26. All articles →

    1. [保存とシェア] コラージュ画像の保存
    2. [作成と編集] 写真の追加
    3. [Purchase] Restore purchased items in Pic Collage
    4. [アカウント/設定] アカウントの登録
    5. [Account] Create an account (sign up with Facebook/E-mail) in Pic Collage

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